This Privacy Policy describes how Elegant Emerald’s Boutique (“we”, “us”) collects, uses and protects the personal information you provide when using our website eleganteemeraldboutique.com.
1. Information we collect
When you make a purchase or attempt to make a purchase, we collect certain personal information: name, surname and contact details (email, phone, shipping and billing address), payment information (processed securely through certified gateways; we never store your full card details), order details (products, sizes, preferences), and browsing data (IP address, browser type, pages visited, time on site) via cookies.
2. How we use your information
We use the personal information we collect to process and deliver your orders, communicate with you about your order, returns or customer service inquiries, send you updates, offers and news (only if you opt in), improve our website, products and customer experience, and comply with legal and tax obligations.
3. Sharing information
We do not sell or rent your personal information to third parties. We share data only with: shipping and logistics providers (to deliver your order), certified payment processors (to handle the charge), and authorities when required by law.
4. Cookies and similar technologies
Our site uses cookies to remember your cart, keep your session logged in and analyse traffic. You can disable cookies in your browser settings; some site features may stop working correctly.
5. Data retention
We retain your order data for the period required by the tax and accounting laws of your jurisdiction (typically 4–7 years). Marketing data is deleted automatically when you opt out or after 24 months of inactivity.
6. Your rights
Depending on your location, you may have the right to: access the personal data we hold about you, request correction of inaccurate data, request deletion of your data, object to processing or request data portability, and withdraw consent at any time.
7. Security
We implement reasonable technical and organisational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure.
8. Minors
This site is not directed at children under 13. We do not knowingly collect personal information from minors.
9. Changes to this policy
We may update this policy periodically. We will post any changes on this page with a revised “last updated” date.
10. Contact
For privacy questions or to exercise your rights, write to us at info@eebtienda.com.